Smart Care boiler and heating cover

Repairs and Servicing

Smart Care boiler and heating cover

Three tiers of annual cover from a local Yorkshire firm. Real employed engineers, no call centres, no surprise excess. Direct debit, cancel anytime, the annual service built in.

From £9 fixed price
Fixed price, never beaten Up to 10-year warranty Gas Safe registered engineers

Cover from a firm down the road, not a call centre

When something goes wrong you get a uniformed BASI engineer, not a national call queue and a sub-contractor. Every tier includes the annual service, has no separate call-out fee and no surprise excess. This is part of our wider Yorkshire boiler repairs and servicing offer.

Smart Care plans

Annual cover, no surprise excess.

Boiler service built in, breakdowns covered, parts and labour included. Compare against a one-off £80 fixed-price boiler service if you only need the yearly check.

Smart Care 100 Covers boilers and controls
£20 /mo
  • Boilers and controls repairs
  • Annual boiler service
  • No excess to pay
Compare Smart Care plans
Full cover
Smart Care 300 Covers boilers, radiators, heating pipework and controls
£30 /mo
  • Boilers, radiator, heating pipework and controls repairs
  • Hot and cold water pipework
  • Annual boiler service
  • No excess to pay
Compare Smart Care plans
Landlord
Smart Care 150 Covers boilers and controls
£20 /mo
  • Boilers and controls repairs
  • Annual boiler service and Gas Safety Check
  • No excess to pay
Compare Smart Care plans
Full cover
Smart Care 350 Covers boilers, radiators, heating pipework and controls
£30 /mo
  • Boilers, radiator, heating pipework and controls repairs
  • Hot and cold water pipework
  • Annual boiler service and Gas Safety Check
  • No excess to pay
Compare Smart Care plans
Every plan includes
  • No separate call-out fee
  • Employed engineers, never sub-contractors
  • Priority booking for plan holders
  • Direct debit, cancel anytime

Plan or one-off?

If your boiler is new and under warranty, you may only need a one-off £80 fixed-price boiler service rather than a plan. If an unexpected repair would be hard to absorb, the plan spreads it. We will give you the honest answer for your situation rather than push the bigger commitment.

5-star on Trustpilot

What Yorkshire homeowners say.

Replaced our 25-year-old boiler in a single day. Tidy, polite, on the dot. Couldn't fault them.
Sarah M. · Saltaire Google
Quoted fixed-price, no surprises. The engineer explained every step. Brilliant from start to finish.
David R. · Headingley Trustpilot
Came out same day when our heating packed in mid-winter. Absolute lifesavers.
Patricia W. · Pudsey Google
Used BASI for years for our annual service. Always punctual, always thorough.
Mike T. · Halifax Google
Family-run, Yorkshire through and through. You can tell they actually care.
Joanne K. · Bradford Trustpilot
New Vaillant, 10-year warranty, finance sorted in a phone call. Smoothest install we have had.
Mark P. · Otley Google

Rated 5 stars from 400+ reviews. Read more customer reviews from across Yorkshire or see us on Trustpilot.

Questions

Things people ask. The honest answers.

Is boiler cover worth it?

If an unexpected repair would be hard to absorb, a plan spreads the cost and includes the annual service. If your boiler is new and under warranty, a service-only option may be enough. We will say which suits you honestly.

How is BASI cover different from British Gas HomeCare?

Our Smart Care plans are fixed price with no separate call-out, serviced by our own employed engineers, not sub-contractors. National plans often cost more per month at a like-for-like cover level and add excess charges.

What do the Smart Care 100, 200 and 300 plans include?

100 covers the boiler and the annual service. 200 adds full central heating. 300 adds plumbing and drains. All by direct debit, cancel anytime, with the annual service built into every tier.

Is there a call-out fee or excess on a cover plan?

No separate call-out fee and no surprise excess on our plans. You pay the monthly price; the annual service and covered repairs are included. We tell you up front what is and is not covered.

Can I cancel my cover plan?

Yes, cancel anytime. It is a rolling direct debit, not a locked-in contract. You keep cover until the end of the paid period, with no exit fee and no pressure to stay.

Ready when you are.
Let's get you booked.

Get a fixed-price quote online in 60 seconds, or talk it through with an engineer. Read Yorkshire customer reviews

BASI Booking System
Which service do you need?
Covered postcodes: BD · HD · HG · HX · LS · WF