What Yorkshire homeowners say about BASI
Independently reviewed · Yorkshire
The reviews do the selling,
so we don't have to.
We do not employ salesmen, so word of mouth and the reviews below are how most of our work comes in. See what a growing base of Yorkshire homeowners across Bradford, Leeds, Halifax and beyond are saying on Trustpilot and Google.
- Verified on Trustpilot and Google
- Real Yorkshire homeowners
- Nothing curated or hidden
- Word of mouth, not salesmen
5★ on Trustpilot · 4.7★ on Google
What Yorkshire homeowners say.
Replaced our 25-year-old boiler in a single day. Tidy, polite, on the dot. Couldn't fault them.
Quoted fixed-price, no surprises. The engineer explained every step. Brilliant from start to finish.
Came out same day when our heating packed in mid-winter. Absolute lifesavers.
Used BASI for years for our annual service. Always punctual, always thorough.
Family-run, Yorkshire through and through. You can tell they actually care.
New Vaillant, 10-year warranty, finance sorted in a phone call. Smoothest install we have had.
Rated 5★ from 409 reviews on Trustpilot and 4.7★ from 207 on Google. Read more customer reviews from across Yorkshire.
Why it stays consistent
Turned up on time, fixed price,tidy work, a real person.
Read enough reviews and a pattern shows. That is not luck. It is the direct result of using full-time uniformed engineers rather than sub-contractors, quoting a fixed price after a real survey, and answering the phone ourselves. We do not hide the reviews that mention something we got wrong, because that is how we put it right.
See it for yourself
The best test is the work, not the website.
If you are weighing up a new boiler or want to know more about the family behind BASI, the reviews are a fair place to start.
The full Trustpilot profile
Every review, unfiltered, added by customers as jobs complete. We do not curate it.
Read on Trustpilot From £1,695New boiler installation
Worcester Bosch and Vaillant accredited, fixed price after a real survey.
Boiler installation Since 1990The family behind BASI
Family-run from Bradford since 1990, with employed engineers, never sub-contractors.
About BASIThe questions people ask most are answered on the boiler and heating FAQs.
Watch · Meet BASI
The firm behind the five stars.
Convinced? Let's get you a price.
Book a free boiler survey and get your fixed price by email within around one working day, or talk it through with an engineer. Read the FAQs
Get a fixed-price quote